Shipping & Delivery
Where does The Cottage Garden deliver to?
We deliver nationwide across South Africa. (Excluding fresh, bulk orders which are restricted to Johannesburg.)
How long does delivery take?
All orders are dispatched from Johannesburg. Delivery takes 3–10 working days nationwide, with most major metropolitan areas receiving orders within 3–10 working days.
- Orders placed after 3 PM or over the weekend will be processed on the next business day.
- If you have an urgent order, please contact us directly before placing it online.
How much does delivery cost?
Delivery is FREE for all orders over R1000. For orders under R1000, a flat rate of R100 applies, utilizing our PUDO Locker-to-Door service.
How are products delivered?
We use PUDO (Locker-to-Door), ensuring your product is delivered directly to the physical address you submit (home or work).
Fresh Oyster Mushrooms (B2B & Bulk Orders ONLY)
This product is not for general retail sale. It is sold only in bulk using our pre-order system to individuals, businesses, chefs, and establishments that require regular or once -off high-volume orders.
- Minimum Reserve: All fresh orders require a minimum reservation of 1kg.
- Service Area: This exclusive fresh offering is ONLY for Johannesburg addresses.
- Delivery: Fresh Pink, Blue and Golden Oyster mushrooms are delivered on the day of harvest, as per our agreed-upon schedule.
- Reservations: Please contact us directly at freshmushrooms@thecottagegarden.co.za to join our Micro-Seasonal Reserve List.
General Information
- We cannot deliver to a postal box and therefore require a physical address with as much detail as possible, including a contact phone number.
- We only deliver within South Africa and do not ship internationally.
- We currently do not offer in-person collection due to security and operational limitations.